Reference

Understand Your Rights Before You Start

These Terms and Conditions govern every interaction you have with d400 — from opening your account to placing your first wager — and are written to be clear…

Account Eligibility RulesDeposit and Withdrawal TermsUPI, Paytm and PhonePe PolicyAccount Suspension ClauseGoverning Jurisdiction

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What These Terms Actually Cover

d400 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on d400 you agree to the full set of conditions described here, including our rules on account ownership, fund handling, and permitted activity. Each account is personal and non-transferable — sharing credentials with another person violates these terms and may result in

1
suspension. Funds held in your account wallet are subject to our withdrawal verification process, which requires identity confirmation before any payout is processed. Payments made via UPI, Paytm or PhonePe are processed under the same terms as any other method: credits are applied once the transaction
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clears on our end, and reversals follow the timelines set by your payment provider. We reserve the right to update these terms; continued use of the platform after any update constitutes acceptance. Where local law in India restricts access to specific features, those features will be
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unavailable to you regardless of account status.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About Any Policy Question

If any clause in these Terms and Conditions is unclear, or if you need to raise a dispute about how a rule has been applied to your account, our support channels are open around the clock. We aim to respond to policy-related queries within 24 hours through the channels below.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our team can walk you through specific clauses, account decisions or any term that applies to your situation right now.

Email Support

Send a detailed query to our policy team by email. Include your account ID and the section of these Terms you are referencing so we can address your concern accurately and without delay.

Help Centre

Our Help Centre hosts a searchable archive of policy documents, clause explanations and account-rule summaries — useful if you want to look up a specific term before contacting the team.

HOW WE OPERATE

How d400 Handles Your Account and Data

From the moment you open an account, we apply a defined set of practices around data storage, account security, and how long we retain your records — all described in detail across…

Data Handling

Personal details you submit during registration are stored on encrypted servers and used solely for account management, transaction processing and compliance with applicable Indian regulations. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you move through the site. You can manage cookie preferences from your browser settings; blocking certain cookies may affect account functionality.

Account Security

Your account is protected by password authentication and, where you enable it, two-factor verification. If you suspect unauthorised access, contact support immediately — we can lock the account within minutes of your request.

Data Retention

We retain account records, transaction logs and communication history for the period required under applicable law. After that period, data is securely deleted or anonymised in line with our internal retention schedule.

Who to Contact

For any request to access, correct or delete your personal data held by d400, write to our Data team via the email address listed in your account settings. We will acknowledge your request within 72 hours.

Requesting Changes

You may request corrections to inaccurate personal information at any time. Submit your request through live chat or email with supporting documentation, and our compliance team will process it within five working days.

Common Questions About These Terms

The questions below cover what account holders ask most often about these Terms and Conditions — from how to dispute a decision to how your data is used and how to close your account if you choose to do so.

These terms apply to every person who opens an account with d400 and accesses the platform where local law permits. Access depends entirely on the laws of your jurisdiction, and these terms are binding from the moment your account is created.

Yes. We may update these terms at any time, and we will notify you via email or an in-platform alert when we do. Continuing to use your account after the notice period means you accept the updated version of the terms.

Depending on the nature of the breach, your account may be temporarily suspended or permanently closed. We will notify you of the reason, and you have the right to contact our support team to dispute the decision through the process described in Section 8.

Write to our Data team using the email address in your account settings, stating that you are making a Subject Access Request. We will acknowledge within 72 hours and deliver your data within 30 days as required under applicable law.

Yes. All payment methods including UPI, Paytm and PhonePe are governed by the same account terms. Specific processing timelines may differ by provider, but the rules around credits, reversals and disputed transactions are uniform across all methods.

Contact our support team via live chat or email to request account closure. Once confirmed, we retain the records legally required under applicable law and delete or anonymise the remainder according to our data retention schedule.

The governing law and jurisdiction are stated in the final section of the full Terms document available in your account settings. Access to d400 depends on local law, and where any provision conflicts with mandatory local rules, the local rule takes precedence.

Understand Your Rights Before You Start

Reach Us About Any Policy Question

Live Chat

Email Support

Help Centre

How d400 Handles Your Account and Data

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About These Terms

01 Who do these Terms and Conditions apply to?

02 Can the terms change after I have opened my account?

03 What happens to my account if I violate a term?

04 How can I get a copy of my personal data that d400 holds?

05 Are UPI, Paytm and PhonePe transactions covered by the same terms?

06 How do I close my account and have my data removed?

07 What law governs these Terms and Conditions?

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